Privacy Statement

Last Updated:  11-23-2021

About This Statement

The Association of State Floodplain Managers, Inc.(“ASFPM”, “we” or “us” or “our”) wants to make sure you understand how we collect and use your personal information when you provide it to us through our web site, https://www.floods.org, including its subdomains (collectively, the “Site”). 

The purpose of the Site is to provide the public, our members, and holders of the CFM® designation with tools, resources, and information on flood-related topics such as national and state policy, flood science research, and historical data. We also use the Site as a registration gateway for our events and educational offerings. Individually and collectively we refer to the foregoing, in this Privacy Statement, as our “Services.”

This Privacy Statement does not apply to the privacy practices of ASFPM chapters, corporate partners, or agency partners. For information about the privacy practices of any of the foregoing, please consult those entities’ specific, individual privacy statements. (Our use of the term “partner” is casual and neither creates nor suggests the existence of any legal partnership[s]).

This Statement does not apply to information collected directly or indirectly by our third party service providers, including but not limited to hosting services, online learning platforms, video conferencing platforms, and payment processing services. 

Our hosting service is Nexcess, a Liquid Web brand. https://www.nexcess.net/policies 

For credit card processing we use the Payflow Gateway, a service of PayPal, Inc. (“PayPal).  By supplying us with your credit card information you consent to the processing of your personal information by PayPal. PayPal’s privacy statements are available here:  https://www.paypal.com/us/webapps/mpp/ua/privacy-full  We make no representations regarding PayPal’s privacy/security statements or procedures. We encourage you to contact PayPal directly to obtain such information.  

We also use Stripe for processing webinar payments. By supplying us with your credit card information you consent to the processing of your personal information   by Stripe. Information about Stripe’s privacy practices are available here https://stripe.com/privacy and here https://stripe.com/privacy-center/legal  and here  https://support.stripe.com/topics/privacy.  We make no representations regarding Stripe’s privacy/security statements or procedures. We encourage you to contact Stripe directly to obtain such information.

Our PCI compliance statements are available on request.  

Our online learning vendor is Red Vector. When you register for e-learning courses at our “Online University” (https://floods.redvector.com); when you submit payment information for such courses; and when you conduct e-learning activities in connection with such courses: you are doing so entirely on Red Vector platforms. The collection and processing of your data, including payment information, along with data relating to your course activities, is subject to Red Vector’s terms and conditions, privacy practices, and privacy statements (collectively, “Red Vector Statements”), which we do not control. Please review all Red Vector Statements thoroughly and contact Red Vector with your concerns and requests: privacy@vectorsolutions.com 

If there’s anything about this Privacy Statement you don’t understand, please contact us: privacy@floods.org

Agreement to Privacy Statement

YOUR USE AND ACCESS TO THE SITE AND OUR SERVICES IS CONDITIONED UPON YOUR AGREEMENT WITH THIS PRIVACY STATEMENT, ALONG WITH OUR TERMS OF USE AGREEMENT. BY USING OR ACCESSING THE SITE AND OUR SERVICES YOU EXPRESSLY AGREE TO THE TERMS OF THIS PRIVACY STATEMENT, AS IT MAY BE AMENDED FROM TIME TO TIME. IF YOU DO NOT AGREE WITH THIS PRIVACY STATEMENT, PLEASE DO NOT USE OR ACCESS THE SITE OR OUR SERVICES. PLEASE PRINT A COPY OF THIS PRIVACY STATEMENT FOR YOUR RECORDS.

Children’s Online Privacy Protection Act

The Site is not directed to children under 13. 

Our K-12 Flood Education Resources are directed to adult educators. 

If you are under the age of 13, please exit the Site. If you are the parent or guardian of a child under the age of 13 whom you believe to have visited the Site, please contact us immediately at privacy@floods.org

Changes to this Policy

The legal landscape governing privacy and data security changes rapidly and frequently. Accordingly, we are likely to change this Privacy Statement from time to time. When this happens, we will revise the “Last Updated” date on this page. We will not reduce or eliminate any of our material obligations under this Privacy Statement without your explicit consent. We encourage you to review this page periodically for the latest information on our privacy practices. Your continued use of the Site and/or the Services following the posting of changes to this Statement will mean that you accept such changes. If by law, regulation or contractual obligation you are required to receive advance notice of Privacy Statement changes, please contact us at privacy@floods.org to arrange for advance notice.  

What Type of Information Do We Collect?

The personal information we collect depends on the context of your interactions with us and our Services, the choices you make and the features you use. The personal information we collect can include the following:

Information you provide directly to us.  We collect personal information that you provide to us when you express interest in obtaining information about us, the Site, or our Services; when you register for membership or Services; and when you otherwise use the Site. When you choose to supply information, we may collect it. Such information can include:

  • Your name, address, email address(es) and phone number(s)
  • Signature
  • Social media account name
  • Credit card information
  • Organization information
  • Title, gender, and other information you choose to provide
  • Educational and professional information
  • Information you supply in survey responses
  • Information you supply in chat and support discussions
  • Information about third parties that you supply to us

We use the information collected to provide and improve our Services and to analyze usage information for sales and marketing purposes. We also use the information collected to communicate with you and to provide you with the content, information, and Services you have requested.

Information we collect when you use the Site  

  • Information from Other Sources 
    • We sometimes supplement the information that we collect with information from other sources. Such outside information includes (but is not limited to) updated delivery and address information from carriers or third parties; page-view information; search term and search result information; and Site usage.
    • If you create or log into your account through a social media platform, we will have access to certain information from that platform, such as your name, account information and friends lists, in accordance with the authorization procedures determined by such social media platform.
    • Users of our Site can choose voluntarily to share another person’s email address with us. 
  • Information Automatically Collected 
    • We automatically collect certain information when you use our Site. This information does not reveal your specific identity (like your name or contact information) but may include information such as your IP address, browser and device characteristics, operating system, page views, clickstream patterns, language preferences, referring URLs or other traffic sources, device name, time, date and location and other technical information. We use this information to improve the Site, make your options more relevant, and gather general data about who is reaching our Site through which marketing channels. We may use a variety of methods for automatically collecting such “passive” information. 
    • We may contract with third party vendors to help manage, monitor and optimize and to help us measure the effectiveness of our Site. Such vendors are likely to have access to the passive information described above.
    • We may use log files, web beacons and cookies.
  • Cookies 
    • The use of cookies is a very common practice. Cookies are small pieces of information that we might place on the hard drive of your computer or mobile device in order to store personal data to create a personalized experience for you. Our third party service providers may also assign their own cookies to your devices, a process we do not control. You have the option to set your web browser to reject cookies and if you do so some features of the Site may not work. You should check the documentation of your browser and device to learn how to disable cookies.
  • We use cookies and other similar technologies (such as actions tags, also known as beacons, or pixels tags) for a number of purposes including to remember preferences, track conversions, conduct marketing and promotional efforts, analyze site traffic and trends, and generally understand the online behaviors and interests of people who interact with our Site.

Advertising; “Do Not Track” Signals

We do not use third-party advertising companies to serve advertisements on our behalf or to provide advertising-related services. 

You can learn about targeted advertising, its benefits and your choices by going to the Digital Advertising Alliance site at http://www.aboutads.info/consumers. Members of the Network Advertising Initiative (“NAI”) or the Digital Advertising Alliance (“DAA”) allow you to limit targeted advertising by using an opt-out tool available on the NAI’s website and the DAA’s website.

We may use third parties such as Google Analytics to provide measurement and analytic services. You can find more information on Google Analytics by visiting https://tools.google.com/dlpage/gaoptout.

Without a common industry or legal standard for interpreting so-called “Do Not Track” (DNT) signals, the Site may not respond to browser DNT signals. We will continue to monitor further development of a DNT standard by the privacy community and industry.

How Do We Use Your Information?

We may share information about you:

  • With vendors, consultants and other service providers who need access to such information to carry out work on our behalf.
  • In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation or legal process, or as otherwise required by any applicable law, rule or regulation.
  • If we believe your actions are inconsistent with the spirit or language of our user agreements or policies, or to protect the rights, property and safety of ASFPM or others.
  • In connection with, or in anticipation of, any merger, divestiture, consolidation, bankruptcy, sale of company assets, financing or acquisition of all or a portion of our business to another company, or other significant corporate event (in which case the acquiring entity will use the information pursuant to its own privacy statements and procedures, which we cannot anticipate and do not control). 
  • With your consent or at your direction, including if we notify you through our Site that the information you provide will be shared in a particular manner and you provide such information.
  • We may also share aggregated or anonymized information that does not directly identify you.

We may use your information, by way of example:

  • To communicate with you about the Site.
  • To respond to your inquires.
  • To inform you about changes to the Site.
  • To inform you about changes to our terms and Statements.
  • To ask you to participate in surveys or testimonials about the Site.
  • To send you marketing and promotional communications from us and/or from our third party marketing associates, including the delivery of advertising personalized to you based on your interests.
  • To communicate with third parties whose information you supplied to us.
  • To enforce our terms and policies.
  • To respond to legal requests and to prevent harm.
  • For other business purposes such as (but not limited to) data analysis; identifying usage trends; determining the effectiveness of promotional campaigns; and to evaluate and improve our Site and our Services.

The laws in some jurisdictions require companies to tell you about the legal grounds that allow them to process or disclose your personal information. Where those laws apply, our legal grounds are:

  • Legitimate interests: We often process personal information because it furthers the legitimate interests of ASFPM in activities such as the ones listed below, and because that processing does not unduly impact your interests, rights, and freedoms:
    • Facilitating free speech and education
    • Providing customer service
    • Analyzing and improving business activities
    • Protecting business activities, individuals, and property (for example, protecting against abuse of our Site)
    • Managing risks and legal issues
    • Complying with our legal obligations
    • Exercising or defending legal claims
  • To honor our contractual commitments: Some of our information processing is necessary to meet our contractual obligations, or to take steps at your request because we are planning to enter into a contract with you (for example, by way of illustration and not limitation: the contractual obligations associated with membership, purchases, and the Site’s terms and conditions). When we process information arising from payments, we are relying on this basis.
  • Consent: 
    • If the law requires consent, and in some other cases, we handle personal data on the basis of consent. 
    • If the law allows, we may be able to infer consent from the circumstances.

Access and Account Information

You may correct, amend, or delete your personally identifiable information by editing your account information. You may request us to correct, amend, or delete your personally identifiable information by contacting us at privacy@floods.org, using DATA ACCESS REQUEST in the subject line. Our ability to grant your request is subject to commercially reasonable technical considerations, and we may retain certain information as required by law or for legitimate business purposes. 

Security

We have implemented technical and organizational security measures designed to protect the security of the personal information we process. However, please also remember that we cannot guarantee that the online environment is 100% secure. Although we do our best to protect your information, transmission of personal information to and from any service (including our Site) is done at your own risk. Only access the internet and our Site from a secure environment.

Data Retention

We keep Site usage information for as long as necessary for the purposes described above. Account information is retained until you delete the account and for a limited period of time thereafter. Where you have provided information in forms, we retain the information as long as it is required, depending on the nature of the request. If you unsubscribe from receiving certain communications from us, we will keep a record of this to ensure that you do not receive such communications in the future. We keep information for as long as necessary to comply with legal, contractual, and tax obligations. Information in copies made for backup and business continuity may remain for longer than the original data. 

Third Party Sites

Our Site may contain links to other sites. ASFPM is not responsible for the privacy practices of such other sites. We encourage our users to be aware and to read the privacy statements of all other sites that collect personally identifiable information.

Other Data Protection Rights

The law of your jurisdiction may give you additional rights to make certain requests with respect to your personal data. This is the case, for example, for residents of the European Economic Area and Switzerland, and residents of certain states in the United States. 

Perfect compliance with the laws of every jurisdiction is probably impossible. Our preference, however, is to treat requests from all users in a similar way, regardless of where they live, to the extent that doing so is practicable and legally feasible. So although we cannot describe, herein, all of the rights that exist under specific laws and frameworks, we are happy to receive requests from users in different jurisdictions and we will make commercially reasonable best efforts to accommodate such requests. To make such a request please email us at: privacy@floods.org 

Contact

If you have any questions about this Privacy Statement, our information handling practices, or any other aspects of your privacy and the security of your information, please contact us at: privacy@floods.org